Legal

Studio Policies

  • Studio Policies

    • These policies apply to all orders and commissions placed with Josephine Dessine.
    • By placing an order, you confirm that you have read and agreed to the policies below.
      For any questions before ordering, please contact: info@josephinedessine.com

  • Orders

    • A contract between you and Josephine Dessine is formed once an order has been accepted.
    • Prices and availability may change without notice.
    • Delivery charges may apply where relevant.
    • Estimated delivery dates are provided as guidance only. The studio cannot be held responsible for delays caused by circumstances beyond reasonable control.

  • Payment

    • Invoices are payable within 30 days, unless otherwise agreed.
    • All bank charges are the responsibility of the payer.
    • Ownership of artwork and products remains with Josephine Dessine until full payment has been received.
    • A deposit may be required before work begins.

  • Product Information

    • Every effort is made to ensure that product descriptions and images are accurate. However, descriptions are intended as guidance only and colours may vary slightly depending on screen settings.

  • Copyright & Usage

    • All artwork created by Josephine Dessine remains the copyright of the artist.
    • For commercial commissions, the commissioner is granted a licence to use the artwork only for the agreed purpose outlined in the commission.
    • Any additional use — including reproduction, advertising, merchandise, packaging, resale, or distribution — requires a new written agreement and may incur additional licensing fees.
    • The licence becomes valid only once payment has been received in full.

  • Private Commission

    • Private commissions are licensed for personal use only.
    • Artwork may not be reproduced, resold, licensed, or used commercially without written permission.
    • Commercial use requires a separate agreement and licensing fee.

  • Revisions and Changes

    • The commission fee includes the number of revisions agreed in the brief. Additional revisions or changes to the original brief may incur additional charges.

  • Cancellation

    If a commission is cancelled:

    • 25% of the fee before rough sketches
    • 50% of the fee after rough sketches
    • 100% of the fee after final artwork has been delivered

  • Communication

    • During a commission, timely feedback helps ensure the project runs smoothly.
    • If the commissioner becomes unresponsive for 30 days or more, the project may be considered cancelled. Any work completed up to that point will be invoiced.

  • Portfolio Use

    • Unless otherwise agreed, Josephine Dessine reserves the right to display completed artwork in portfolios, social media, exhibitions, and promotional materials.
    • Where artwork is displayed publicly, the artist retains the right to be credited as the creator.

  • Artificial Intelligence

    • Artwork created by Josephine Dessine may not be used in connection with artificial intelligence, machine learning systems, or training datasets without written permission.

  • Governing Law

    • These policies are governed by the laws of England and Wales.

Privacy Policies

  • Privacy Policies

    • This privacy policy explains how Josephine Dessine (we, us, our) collects, uses, and protects any personal information you provide when using this website or contacting the studio.
    • We are committed to protecting your privacy. Any personal information collected will only be used in accordance with this policy.
    • This policy may be updated from time to time, so please review it periodically.

  • Information We Collect

    We may collect personal information that you choose to provide, including:

    • your name
    • ⁠your email address
    • ⁠your postal address, where relevant for orders or deliveries
    • details relating to commissions, orders, or enquiries

    This information may be collected when you:

    • complete forms on the website
    • contact the studio by email
    • ⁠request services or commissions
    • ⁠place an order or transaction

  • How We Use Your Information

    Your personal information may be used to:

    • ⁠respond to enquiries
    • ⁠manage commissions or orders
    • provide requested services
    • communicate with you about your project
    • ⁠maintain necessary business, administrative, and accounting records

    We do not sell or share your personal data with third parties for marketing purposes.

  • Legal Basis for Processing

    Under UK data protection law, we only process personal information where we have a lawful basis to do so. This may include:

    • ⁠responding to enquiries or managing commissions at your request
    • ⁠fulfilling contractual obligations relating to services or orders
    • maintaining necessary accounting and administrative records
    • our legitimate interests in operating and improving the studio and website

  • How Your Information Is Stored

    • Personal information is stored securely using Google Drive, which provides encrypted cloud storage.
    • Access to this information is limited to the studio and any approved contractors who require it in order to complete a project.
    • Personal data is retained only for the duration of the project and any necessary administrative or accounting period, after which it will be securely deleted.
    • Google Drive is operated by Google LLC, and data may be stored on servers located outside the United Kingdom or European Economic Area.

  • Cookies

    • This website does not use its own cookies to track visitors.
    • However, third-party services used on the website, such as Google Analytics or other Google services, may place cookies on your browser in order to analyse website traffic or improve services.
    • You can disable cookies through your browser settings if you prefer.

  • Data Security

    • We take reasonable steps to protect your personal information and keep it secure.
    • However, the transmission of information over the internet is not completely secure.
    • While we strive to protect personal data, we cannot guarantee the security of information transmitted online.

  • Email Communications

    • If you contact the studio or request information, we may respond by email regarding your enquiry, order, or commission.
    • You may request that we stop contacting you at any time.

  • Links to Other Websites

    • This website may contain links to other websites. Once you leave this site, we cannot be responsible for the protection or privacy of any information you provide on those websites.
    • Please review their privacy policies separately.

  • Your Rights

    Under UK data protection law, you have the right to:

    • request access to the personal data we hold about you
    • ⁠request correction of inaccurate information
    • ⁠request deletion of your personal data where appropriate
    • object to certain uses of your personal data

    To make a request regarding your personal information, please contact: info@josephinedessine.com

    If you believe your personal data has been handled improperly, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.

  • Governing Law

    • This privacy policy is governed by the laws of England and Wales.

©️ Josephine Dessine.
All artwork is protected by copyright and may not be reproduced or used without permission.
No use for AI training or datasets without permission.